体系认证
简介
21世纪是无限竞争的时代,也是企业的国际竞争力要被优先考虑的时代。伴随着WTO体制和TBT(Technical Barriers to Trade)
协定的出台,全世界成为一个地球村市场,国际贸易中国际标准的重要性和依存性成了新的命题。
ISM Code,ISPS Code,还有 ISO等国际体系和产品认证规格成为了可以强化企业竞争力的重要国际标准。
我们KR为了积极对应这样的时代发展方向和顾客要求,从1994年开始在认证业务中一直遵循国际标准(IMO/ISO)
的认证业务,拥有综合认证机关的面貌并正在实现ONE-STOP SERVICE。
KR认证业务有以下特征。
- 提供排除了非营利社团法人的特性上商业性的、依赖性高的认证服务
- 作为IACS船级的正会员,提供以拥有40年以上经验的船级技术为基础的认证服务
- 提供对提高企业竞争力有帮助的审核方法的研究和活用
- 我们认为审核员的资质就是品质认证,增进审核员的力量和提高士气
- 提供顾客只要有一点不满都积极对待的顾客指向型服务
我们深刻的认识到,认证企业的发展就是KR的发展,我们承诺在认证服务方面将做出最大的努力,通过此网站,我们会持续不断的提供给顾客想了解的知识和信息,
也希望这里能成为互相交流意见的、开放的平台。
关于KR的认证服务以及行政服务,还有此网站的质量, 如果各位有什么不满或要求改善事项,随时欢迎提出。
Types of certification service provided by KR certification center
All employees of KR engaged in certification activities obey the following to ensure
their impartiality and objectivity
-
01all activities related to certification will be carried out objectively and impartially,
and any appropriate actions taken to avoid any conflict of interest -
02KR employees will work to provide certification services without prejudice,
in a fair and transparent manner. -
03The certification service will not be influenced by any kind of internal or external
interest or pressure, and the determination of certification will be approved on
the grounds of evidence secured by KR.
Vision
The Best quality, The best certification body
Slogan
4C
Mission Statements
- 01High quailty audit determines the ultimate fate of safety and security at sea.
- 02All audit reports are stringently verified.
- 03Good audit depends on the auditor and good auditor is distinguished by customer evaluation.
Complaint Solving Procedure
- Complaint received - Identify the solution and period
- Notify client that thecomplaint has been receivedand is being investigated - When received from Homepage and E-mail
- First evaluationof the complaint - Seriousness, Influence, Urgency, etc.
- Investigation of the rootcause of the complaint
- Corrective action
- Solving the complaint
- Notification tocustomer / conclusion
Appeal Solving Procedure
- Appeals received - Identify the solution and period
- Notify the client that the requestfor appeal has been receivedand is being investigated - When received from Homepage and E-mail
- First evaluationof the appeal - Seriousness, Influence, Urgency, etc.
- Investigation of the rootcause of the appeal
- Corrective action
- Solving the complaint - Requesting to the 3rd party arbitral institution when appeal is not solved
- Notification tocustomer / conclusion - Analysis and input into management review
Use of certification mark of KS Q/ISO 9001
Method to use certificate and certification mark
A customer can use the certification mark to advertise on document, top of letter, business card, ballpoint pen, building,vehicle, flag, etc.
However, as KS Q/ISO 9001 does not certify the product, the certificate and mark cannot be used for product, which could leadto misunderstandings regarding the product certification. Certificate and certification mark can be advertised within thecertified scope. Signboard or plate of certification can be used for promotional purposes as follows.
- Signboard of KR certification
- KR certification mark - KS Q ISO 9001 / ISO 9001 - APPROVED BY KOREAN REGISTER OF SHIPPING